Our surgeries are run as an appointment only system. Appointments can be booked by telephoning or visiting the surgery. Patients who need to be seen urgently on the same day, are advised to telephone the surgery at 8.30 am. Every effort will be made to treat patients appropriately, however this may mean that the patient may have to wait to be seen at the end of morning surgery.
Nurses based in our practice treat patients for a wide range of common conditions. Nurses are also available to offer advise regarding common conditions, treatable with over the counter medicines.
If you are too ill to come to the surgery and you require a visit at home, please call the surgery before 10am. Home visits take up much more of a doctor’s time than a consultation in the surgery, so if you are mobile please come into the surgery to be seen.
You can book to have a telephone consultation with a doctor. The doctor will ring you at an agreed time on the telephone number you have given. Please note the doctor may be delayed in telephoning you if there has been an emergency/busy surgery.
You can help us by:
- Being on time for your appointment
- Contacting the surgery if you no longer want the appointment as soon as possible so we can offer that appointment to another patient
- Calling for a Home Visit or Urgent appointment before 10am
- Ringing for results after 3pm.
Advanced Nurse Practitioner:
This role has been introduced into Marden Medical Practice to assist GP’S with the volume of patient demand currently experienced. Working as an Advanced Nurse Practitioner (ANP) involved assessing’s patients with an acute presentation. These nurses are capable of taking an appropriate presenting history, considering a patients past medical history, coming to a differential diagnosis, agreeing a plan of treatment with the patient, and prescribing if appropriate. These nurses are experienced in holistic patient care and are responsible and experienced clinicians.
A national survey has highlighted that missed GP appointements costs the NHS £180 million per year.
Please be considerate to others and notify the practice if you are unable to keep your scheduled appointment. Patients who repeatedly fail to attend their appointments may be contacted and advised that they have to register with another practice.