GMS / PMS 2014-15 Contractual Requirement for Patient Online Services
It is a contractual requirement for GP practices to offer and promote to patients: online booking of appointments, ordering of repeat prescriptions and by 31st of March 2015 access to summary information (as a minimum) in their patient record, subject to the necessary GP systems and software being made available to practices by NHS England.
Self-declaration – Question 4
This question seeks to establish your practice’s compliance with Patient Online contractual requirements.
Patient online access
(GMS Schedule 6, part 5, new paragraph 74C, PMS Schedule 5, part 5, paragraph 70D)
4J (n). Patients at this practice can book appointments online. Yes
4K (n). Patients at this practice can order their repeat prescriptions online. Yes
4L (n). Patients at this practice can access summary information from their medical record online. No
4M (n). If ‘No’ to question 4L, please outline the practice plan* to enable this facility by
31 March 2015? – See Below
Practice contact details
Current online patient services
GP system supplier – EMIS Web
GP system version – Version 22.214.171.124.0200 (MS Windows 7)
Plan to meet GMS / PMS 2014-15 Contractual Requirement for Patient online Service
This practice currently offers patients’ facilities to book, view, amend, cancel and print appointments online.
This practice currently offers the facility for all patients to order online, view and print a list of their repeat prescriptions for drugs, medicines or appliances.
This practice plans to offer patients facilities to view online, export or print any summary information from their record, relating to medications, allergies, adverse reactions and any other items agreed between the practice and individual patient, from 1st December 2014.
These dates are subject to the necessary NHS GP systems and software being available to the practice by NHS England.
We will publicise and promote our online services to our practice’s patients through the practice website, practice waiting room leaflets, posters and the Patient Participation Group by 1st December 2014.
In addition to the above, you may wish to provide further details of your plan as per the example below.
Planned activity Date
1 Agree the initial small group of patients to use access to records – November 2014
2 Write up practice policies and run internal staff awareness sessions – November 2014
3 Prepare promotion and information activities for patients
Review any nationally provided support material from RCGP/NHS England
Train relevant staff for patient records access, e.g. receptionists – November 2014
4 Commence summary information access to records for patients who request it
Publicise online services to patients through website and PPG – December 2014 onwards